Frequently Asked Questions
Everything you need to know about ordering, delivery and working with LDC Foodie Bazaar.
What are your delivery schedules, holiday closures, and specific drop-off timeframes?
Domestic delivery: 2–3 working days after payment. Europe delivery: 7–10 days after payment. Our team is reachable 24/7.
How do you handle out-of-stock items, and what are your digital tracking capabilities for real-time inventory updates?
We utilize an automated warehouse management system that integrates directly with our online ordering platform. Inventory levels update in real-time, meaning if an item is completely out of stock, it will immediately show as 'Unavailable' or 'Backordered' on your portal before you place your order.
If an unexpected inventory shortage occurs after an order is submitted, our system automatically flags it. You will receive an immediate automated notification via email, SMS or app, and our customer service team will reach out with a comparable substitute option before your delivery window closes.
What are your strict Minimum Order Quantities (MOQs) and delivery fees?
Intraprovincial orders: free shipping from €300. Interprovincial orders: free shipping from €400. Deliveries run Monday to Saturday.
Do you carry robust liability insurance covering food safety recalls?
Yes, absolutely. We carry a comprehensive Commercial General Liability (CGL) policy that explicitly includes Product Liability and Product Recall coverage per occurrence. Our policy protects our partners against bodily injury, property damage, and the logistical costs associated with a food safety recall.
We strictly require all of our underlying farms and manufacturers to carry similar coverage. We can have our broker issue a Certificate of Insurance (COI) naming your business as an additional insured within 24 hours.
Still have a question?
Our team is happy to help with orders, delivery or account questions.